- Shipping Upon Your Confirmation
We initiate shipping only after receiving your confirmation, following the completion of production. Prior to that, we conducted thorough inspections, both at the factory and within Kanadoll’s facilities. Subsequently, we provide you with all production photos and videos, ensuring a production process free of errors.
- Experienced Industry Customer Support
Our customer support team boasts over three years of experience within the doll industry. They are here to patiently address all your inquiries, both before and after your purchase, providing comprehensive support and assurance throughout your buying journey.
- 100% Authenticity Guarantee
We stand behind the authenticity of our products with a 100% guarantee. If, upon receipt, you confirm that a product is not authentic, we will promptly process your refund. Delivering top-notch service remains our highest priority.